Every month we get a client that asks, how can we trust you will deliver our order?
These folks understandably would like us to send invoice them after the order is delivered.
Extending credit is risky with the world wide web.
In a few cases we can offer net terms, but usually this is limited to Hospitals, Universities, and Government entities where we are shipping to the main organization’s address.
In these cases, we take a few precautions: get a legitimate purchase order, call the organization to be sure the purchase order is legit…
So how can you trust ImprintItems.com to deliver the product you order on time?
By far the best protection is by paying with a major credit card. All major card companies will help you in the event we do not deliver. Additionally, even the largest clients’ procurement departments prefer the use of a credit card these days. At best, the company or organization ordering a promotional product can get a percentage off the order from the processing company. At minimum, the individual can get points, frequent flyer points, or free something when buying
on a credit or debit card.
We can offer a few assurances on your marketing aquistion.
First, check out our Client feedback page at www.imprintitems.com/kudos
Next, we can process your payment through paypal. Our seller reputation is stellar (see below)
FROM PAYPAL:
About Collegiate Concepts:
To protect your security, PayPal offers information on the status of this member.
Seller Reputation: (615) Verified Buyers
Account Status: Verified
Account Type: US Business
Account Creation Date: Apr. 22, 2002
PayPal Member For: 5 years 6 months 23 days
* Member does not accept eCheck payments when using PayPal Website Payments
Cust. Service Email: sales@imprintitems.com
Cust. Service Phone: 651-638-2222
Account Status
U.S. Users are considered “Verified” if they have confirmed the bank account they have added to their PayPal account. Verification is a positive signal to the Community that a user has complied with Community security measures.
Account Type
Accounts can be Personal, Premier, or Business. Active sellers are required to have a Premier or Business account.
Please note that this information is not an endorsement or guarantee but a summary of a member’s status with PayPal provided to help the Community evaluate the other members with whom they transact.
Finally, we are long time ebay sellers as well, our ebay feedback to date is show below.
FROM EBAY:
Member since May-01-02 in United States
Feedback Score: 360
Positive Feedback: 99.7%
Members who left a positive: 361
Members who left a negative: 1
All positive Feedback: 385
Recent Feedback Ratings (last 12 months)
1 month 6 months 12 months
Positive feedback rating Positive 1 35 91
Neutral feedback rating Neutral 0 0 0
Negative feedback rating Negative 0 0 0
Detailed Seller Ratings (since May 2007)
Criteria Average rating Number of ratings
Item as described 12
Communication 12
Shipping time 12
Shipping and handling charges 12
If you are internet savvy you know what the above statistics mean. If not, we are happy to try to explain.
Bottom line, you will not find more than 1% of the ebay or paypal sellers community with the longevity we have.
Fewer yet will have such positive feedback.
If you have a doubt, you may want to ask a younger or more e-commerce-experienced person in your group to explain this all to you.
We work hard to earn the trust and business of our clients. We do a good job and have many clients return year after year and project after project.
